Questions we have been asked
Absolutely – our team of technicians is available to the UK and beyond. Besides the British Isles and Ireland – we have undertaken projects as far as Canada and the guys love the opportunity to travel.
You would be hard pushed to find a surface we can’t repair.
It will have no impact on the integrity of the product and in some cases can actually make them more durable.
In the vast majority of cases, you’re not going to be able to tell a repair has even been completed. However, in certain situations there may be a slight risk of this happening. If this is the case, the technicians will alert you to any such risk before they begin the repair.
From Glass to worktops, Our aim is to provide a better alternative to replacement– which can be a time-consuming, frustrating and difficult task. That’s why, most of the time, our services are cheaper than replacing. If it is going to be cheaper to replace the item – we will let you know.
All repairs can be carried out whilst installed but sometimes clients prefer for us to undertake the repairs in our warehouse.
With the nature of what we do it can generate a little bit of mess but we will always ensure we leave work areas as we found them.
It is unusual for our Enquiries team not to respond within 24 hours. If you have not heard from us after that time, your email attachments may be larger than our mailbox file.
You could try resending your photos as individual emails to admin@merlin-repairs.co.uk Please include your name and post code with each email.